Your insurance company will mail you a welcome packet and ID card within 10–14 days after receiving your first health insurance premium payment!
Once your plan officially starts, you can access your ID cards and plan information online through your insurance company’s member portal. Visit your insurance company’s website to register.
My information isn’t registering on my insurance company’s member portal.
If your plan started within the last 10 business days, your insurance company may still be processing your application and uploading your information to its database. If you can’t register online, that does not mean your coverage is inactive. If you successfully made your first insurance payment (check your bank or credit card statement to confirm), your coverage is active.
We recommend waiting a full 10 business days after your plan starts before trying to register online.
Comments
1 comment
I am totally lost, I applied yesterday for health coverage. Had someone by the name of j. Give me my information and to call a certain number to verify everything so I can get the process going. But he neglected to give me any kind of ID number. He also gave me a separate dental coverage that my bank has already taken out of my account. And I am totally lost and what to do about my Fidelis health coverage. Because it's not showing up.
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