Caroline
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Activity overview
Latest activity by Caroline-
Caroline created an article,
Why don't I qualify for Medicaid or health insurance savings?
You and your family might not qualify for assistance if you live in a state that hasn't expanded Medicaid to adults without dependents. These states are AL, FL, GA, KS, MS, SC, TN, TX, WI, and WY. ...
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Caroline created an article,
Can I speak with a live customer service representative?
If you'd like to receive customer support and speak with a real person, you can reach Stride's Member Experience team at (415) 466-8295, Monday through Friday, 8 AM - 4 PM PST. If you're having a b...
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Caroline created an article,
When will I get my health insurance ID card?
Your insurance company will send you a welcome packet and ID card in the mail within 10-14 days of receiving your first health insurance premium payment! Once your plan has officially started, you...
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Caroline created an article,
Does the dental plan cover braces, Invisalign, or other orthodontic treatments?
Unfortunately, Renaissance’s three dental PPO plans do NOT currently cover adult orthodontics. If you are over the age of 19, you are not eligible for orthodontic coverage through Renaissance Denta...
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Caroline created an article,
Why did Renaissance charge me incorrectly for my plan?
If you purchased both dental and vision coverage from our dental & vision partner, Renaissance Dental, you will only be billed one combined charge for both plans. You can verify your dental and vi...
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Caroline created an article,
Does my plan come with telemedicine or telehealth benefits?
Telemedicine and telehealth benefits are specific to each carrier and plan. These type of benefits allow you to have a visit or service provided remotely by using a video chat on your phone or comp...
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Caroline created an article,
What documentation am I required to provide for each qualifying event?
Here is a list of documents that health insurance companies will accept as proof of a qualifying event. A qualifying life event begins 60 days before the trigger event and lasts 60 days after the...
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Caroline created an article,
How do I make my payment? How to I pay my premium?
If you're applying for health insurance in most states, you will be able to pay your first month's premium via your Stride dashboard. If you're applying in CA, MD, NJ, NY, NV, PA, or WA? Skip to t...