Caroline
- Total activity 62
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Activity overview
Latest activity by Caroline-
Caroline created an article,
Why don't I qualify for Medicaid or health insurance savings?
Why does the website tell me "Your income might be too high to qualify for savings"? I reported a low income! You and your family might not qualify for assistance if you live in a state that hasn't...
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Caroline created an article,
How do I renew my health insurance for 2023?
To renew your health plan, you need to log into your Stride account and submit an application for 2023 coverage sometime before December 15th. If you are currently enrolled in a Covered California...
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Caroline created an article,
Why is the website not loading?
We're currently investigating a known issue that causes users to see the message "The page you're looking for doesn't exist." when they attempt to login to their Stride account. If you see the scre...
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Caroline created an article,
Can I speak with a live customer service representative?
If you'd like to receive customer support and speak with a real person, you can reach Stride's Member Experience team at (415) 466-8295, Monday through Friday, 8 AM - 4 PM PST. If you're having a b...
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Caroline created an article,
When will I get my health insurance ID card?
Your insurance company will send you a welcome packet and ID card in the mail within 10-14 days of receiving your first health insurance premium payment! Once your plan has officially started, you...
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Caroline created an article,
Does the dental plan cover braces, Invisalign, or other orthodontic treatments?
Unfortunately, Renaissance’s three dental PPO plans do NOT currently cover adult orthodontics. If you are over the age of 19, you are not eligible for orthodontic coverage through Renaissance Denta...
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Caroline created an article,
Why did Renaissance charge me incorrectly for my plan?
If you purchased both dental and vision coverage from our dental & vision partner, Renaissance Dental, you will only be billed one combined charge for both plans. You can verify your dental and vi...
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Caroline created an article,
Does my plan come with telemedicine or telehealth benefits?
Look below to see if your insurance company offers telemedicine/telehealth benefits like virtual visits or phone appointments. If your insurance company is not listed, they most likely offer a form...
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Caroline created an article,
What documentation am I required to provide for each qualifying event?
Here is a list of documents that health insurance companies will accept as proof of a qualifying event. Some qualifying events have multiple options, but you only need to supply one document. All ...
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Caroline created an article,
How do I make my payment? How to I pay my premium?
If you're applying for health insurance in most states, you will be able to pay your first month's premium via your Stride dashboard. If you're applying in CA, NJ, NV, PA, or WA? Skip to the next ...