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  1. Stride Health
  2. Tax Questions and Using the App
  3. Technical Issues and Bugs

Technical Issues and Bugs

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  • Why isn't my app tracking my miles anymore?
  • I just logged in and my mileage is missing! Where did my deductions go?
  • I'm using an iPhone. Why am I seeing multiple copies of my expense entries?
  • Why aren't my drives uploading on my Android device?
  • My linked bank account still says 'syncing?' Why aren't my transactions updating?
  • Why are the dates missing from my deduction reports?
  • How do I contact Stride support?
  • What to do if your app crashes or you see a bug
  • My drive recording's map shows a straight line!
  • Why is the Stride app draining my battery?
  • What to do if your app is recording incorrect mileage!
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