It typically takes 48 hours for Renaissance to process new applications. If you signed up for your plan on the last day of the month, while your coverage will technically start on the 1st of the following month, it may take a couple of days for it to register in the system.
If you find yourself in the above situation, please allow some time for the application to process!
Once processing is complete, you will be mailed your Renaissance ID card and welcome packet within 5-10 business days from the date you enroll. Keep in mind that there may be delivery delays due to COVID-19.
You'll be able to access a digital copy of your dental ID card through Renaissance's Account Manager:
- Click here to register your personal Renaissance account or you can log in here
- Once logged in, you should see an option to "View and Print Member ID Card" on the top right-hand side.
If you do not have access to your dental ID card before your appointment, your dentist can look up your insurance status using your social security number. You won’t need your ID card!