If your Stride dashboard has a banner or an Action Required button, it should allow you to upload documents to your Stride dashboard. Once you upload, see if there is a checkbox that turns green, or if there is a checkbox you need to check.
Afterward, feel free to send us an email at stride.link/support to confirm your documents have been received.
If you need to send documents directly to the marketplace, there are three ways that you can submit your supplemental documentation:
1. If you know your current, active Marketplace username and password, you can log into your own account and upload any requested documentation.
2. If you do not know your Marketplace username and password, you can scan (or take a high-quality photo or screenshot of) and send your documentation to Stride. We will submit this to the Marketplace on your behalf.
3. You can mail a copy of your documentation directly to your state or federal Marketplace (please see your state below for more information):
| I live in: | Healthcare Marketplace: | Mailing Address: |
| California | Covered California |
Covered California
*If you mail paper copies of your documents, please include the "Document Cover Page" cover page. |
|
Alabama Alaska Arizona Arkansas Delaware Florida Hawaii Illinois Indiana Iowa Kansas Louisiana Mississippi Michigan Missouri Montana Nebraska New Hampshire North Carolina North Dakota Ohio Oklahoma Oregon South Carolina South Dakota Tennessee Texas Utah Virginia West Virginia Wisconsin Wyoming |
Federal Marketplace |
Health Insurance Marketplace
*Make sure to include the printed barcode page that came with your notice in the mail. If you don’t have a bar code, include your printed name and the application ID from your notice when you send your documents. |
| If you do not see your state listed above | State Marketplace | Please contact us for your state Marketplace mailing address |
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