🟦 Most States (except California):
If you applied for health insurance through Stride you are given an option to make the first payment right after e-signing. If not, you should see an option on your Stride dashboard.
Here’s how:
Log in to your Stride dashboard.
Click on the banner on your dashboard to make a payment
Follow the instructions on your insurance company’s website to complete your payment.
Having trouble with the payment link?
If you see a message like “Payment link has timed out,” try refreshing the page and clicking the button again.
If the issue continues, you may need to wait a few days. Sometimes a carrier is not ready to receive payment right away. Please try again in 3-4 business days.
If you are still having issues paying online, the carrier is going to send an invoice in the mail to the address you stated on your application. The invoice will contain instructions on how to pay over the phone, or have a special link to make an online payment.
🟨 For California Residents:
If you applied for a plan in California, you already entered your payment info during the final step of the application. Here’s what happens next:
After submitting your e-signature, Stride sends your application and payment info to Covered California and your insurance carrier.
Keep an eye on your email inbox for confirmation from Stride and your insurance company.
Watch your bank account or credit card for the payment withdrawal.
🔁 What if payment doesn’t go through? Sometimes Stride can’t submit your payment due to issues beyond our control. If that happens:
We’ll email you with specific steps to pay your premium directly through Covered California
🔁 Set Up Automatic Payments (Highly Recommended)
To avoid losing your coverage, set up automatic monthly payments with your insurance company:
Contact your insurer by phone or log into their member portal.
If you miss payments for more than 60 days, your coverage could be canceled.
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