I'm getting an error message on the Stride app when trying to login. What do I do?

If you're seeing the error message: "The operation couldn't be completed: StrideDrive.Service error 401" this means that your login information could be incorrect. Be sure to double-check that your email and password were typed in correctly with no extra spaces and try logging in again. 

If you continue to have trouble, please refer to the following articles to reset your email or password:

• How do I change the email address on my Stride account? 
• How do I change my Stride password?