Irelda
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How do I request a refund for my vision plan?
To request a refund, please contact Renaissance’s customer service team at (888) 791-5995.To learn more about Renaissance's vision refund policy, please read the following article: What is Renaissa...
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When will I be charged for my vision plan?
Once your payment is successfully processed, Renaissance will charge the billing method you provided on your application within 72 hours. All subsequent payments will be deducted on the 5th of each...
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How do I request a refund for my dental plan?
To request a refund, please contact Renaissance’s customer service team at (888) 791-5995.To learn more about Renaissance's refund policy for your dental plan, please read the following article: Wh...
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What is Renaissance’s dental refund policy?
It's important to know that Renaissance only refunds premium payments in the following circumstances:You canceled before the 1st of the month or before, but were still chargedYou were charged more ...
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Tengo una condición médica. ¿Pagaré más por mi cobertura?
No! Gracias a la ley llamada “Ley de Asistencia Asequible”, es ilegal que las aseguradoras de salud le cobren más que la prima usual. Ningún plan de seguro puede rechazarlo, cobrarle más o negarse ...
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Ameritas - How can I update the address on my vision plan?
To update the address on your Ameritas dental or vision plan, you'll need to call Ameritas directly at (800) 300-9566. Once on the call select option 3 Then option 5 Monday - Thursday 7:00 a.m...
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Ameritas - How can I update the address on my dental plan?
To update the address on your Ameritas dental or vision plan, you'll need to call Ameritas directly at (800) 300-9566. Once on the call select option 3 Then option 5 Monday - Thursday 7:00 a.m. ...
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Ameritas - How can I change my vision plan?
To upgrade your Ameritas vision plan within 30 days of your new enrollment, please fill out and submit this form to Stride and request the change. To upgrade your Ameritas vision plan after the in...
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Ameritas - How can I change my dental plan?
To upgrade your Ameritas dental plan within 30 days of your new enrollment, please fill out and submit this form to Stride and request the change. To upgrade your Ameritas dental plan after the in...
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I'm getting an error message on the Stride app when trying to login. What do I do?
If you're seeing the error message: "The operation couldn't be completed: StrideDrive.Service error 401" this means that your login information could be incorrect. Be sure to double-check that yo...