For most of our members, we make the first month's payment on your behalf. If we are unable to do so for any reason, we will email you with further instruction on how to pay your bill.
You can always call your insurance company directly to make a payment over the phone or set up automatic payments if we are not able to do so on your behalf.
Some insurance companies, will only automatically bill you if you provide them with your checking account for direct debit. This is their preferred mode of payment as they pay lower fees to “process” this transaction than if you use a credit card. If you are not enrolled in automatic monthly billing, your insurance company will send you a monthly bill in the mail which you can pay by check (or set up direct debit if/when you're ready).