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Activity overview

Latest activity by Alexandria
  • Alexandria created an article,

    How do I change my notifications?

    To make any changes to notifications on your device, please navigate to the main menu of the app and tap on "Settings": From here, you'll select "Notification Settings" On the "Notification Settin...

  • Alexandria created an article,

    I want to link my bank, but it's not listed in the app!

    The Stride app uses a third-party bank integration provider called Plaid to facilitate our bank integrations. You can learn more here: What is Plaid? If you don't see your bank or credit card compa...

  • Alexandria created an article,

    Why did my transactions stop updating?

    Plaid is the third-party bank integration the Stride app uses to facilitate our bank integrations. Want to learn more about Plaid? You can click here for this handy webpage: What is Plaid? & How it...

  • Alexandria created an article,

    Why can't I add weekly income anymore?

    You can still add weekly income to the Stride app, the feature simply allows for a more customized approach now! Since so many requests have been received from Stride users over the past year to up...

  • Alexandria created an article,

    What is a CSV file and how do I open my tax reports?

    When you export your tax report from the Stride app, depending on the data you tracked, you can receive:  Tax Summary: This arrives in a PDF file and includes your total income (if you used the Str...

  • Alexandria created an article,

    [Android] Help! What do I do if my app is recording incorrect mileage?

    You'll want to follow the below troubleshooting methods if the app is recording incorrect mileage if you see straight lines, or if the app is crashing.  Here are the most common reasons you might r...

  • Alexandria created an article,

    What documentation can I submit for proof of Identity?

    Prior to enrolling in a California health plan, Stride will confirm your identity using following document(s), as required by the State. Driver’s license issued by a state or territory showing eit...

  • Alexandria created an article,

    What do I do if the TurboTax discount isn't applying?

    Our new partnership with TurboTax allows all Stride users 25% off online filing (Federal only) using TurboTax’s Self-Employed product. If you are a provisioned enterprise user (which is when you've...

  • Alexandria created an article,

    Why can't I verify my identity? Why do I even need to verify my identity?

    The identity verification process is required in order to protect your personal information! These questions are designed based on your personal credit report that only you will be able to answer. ...

  • Alexandria created an article,

    State Exchange Directory

    State Website Phone number California Covered California (800) 300-1506 Colorado Connect for Health Colorado (855) 752-6749 Connecticut Access Health CT (855) 805-4325 District of Columb...