Adam
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How do I update my dental billing info with Renaissance?
You can update this information directly in your online Renaissance member portal by following these instructions below: Log in or register an account using Renaissance's Account Manager website:...
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How do I find or receive my 1099 report?
Unfortunately Stride does not have visibility into when these are sent and to whom they are sent to. Most companies will send out Form 1099 to employees by January 31st, but for questions/concern...
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What documentation can I submit for proof of citizenship?
The most common documentation for proof of citizenship is a U.S. Passport. You can submit your documentation in one of two ways: Scan (or take a high quality photo or screenshot of) your documenta...
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Can I be denied insurance coverage if I have a pre-existing condition?
No! Health insurance plans cannot charge you more or deny you coverage because you have a pre-existing condition. According to Healthcare.gov, "All Marketplace plans must cover treatment for pre-ex...
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Why do I need to verify my identity?
The identity verification process is required in order to protect your personal information! These questions are designed based on your personal credit report that only you will be able to answer. ...
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Where can you find the document number on your specific type of lawful presence document?
Lawful presence documents may be required to purchase health insurance through the marketplace! The document needed depends on your immigration status. Here is a list of possible documents and thei...
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Why do you need my Social Security Number (SSN)?
Your social security number (SSN) is required to purchase health insurance through federal and state marketplaces. Your SSN is mainly needed to verify your income with the IRS and help determine if...
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What is an "Eligible Immigration status?"
This is an immigration status that determines whether you can get health coverage through a marketplace. Certain folks may or may not be able to apply for marketplace plans with Stride depending on...
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How do I update my address and/or household size on my health plan?
Here are the instructions to update your address and/or household size on your health insurance plan! Note, address and/or family size changes may impact the pricing and availability of your plan. ...
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I just signed up for health insurance. How do I find a doctor?
Start by going to your new health insurance company’s website! You’ll want to create an account with a unique username and password. Once you’ve accessed your insurance portal, you’ll be able to...