Don't worry, your data is absolutely safe! All of your deduction data is saved to our servers, so technical glitches with the app will not affect your saved data.
If you recently got a new phone or re-downloaded the app and don’t see your past mileage, it usually means you accidentally logged in with a different email address! You can take these steps to log in with your original account email.
1) Head the My Profile -> Settings
2) Select Log out
3) Try to log in again with one of your other email addresses
4) If you still don’t see your data, repeat this step with your other existing email addresses
Once you’ve found the account email you're looking for, you should be good to go with you past data on the app!
If you’d like to request to import the data you logged under your duplicate account to your desired account simply send us an email letting us know which email addresses you’d like to merge and we’ll submit the request for you!
Stride support can be reached at firstname.lastname@example.org