We do partner with Uber to help drivers enroll in health insurance. However if you already have health insurance, it is not mandatory to sign up for a plan with Stride to start driving. .
We have heard from a few drivers that are running into issues when completing the COVID hub topics within the Uber Driver app.
Here's what you need to know:
1) You don't have to enroll with insurance through Stride to drive for Uber. As an Uber Eats driver, you are an independent contractor, meaning health insurance is an option that is completely separate from your employment. Stride would be happy to help you get covered, but that is your decision and can be made on your own time!
2) Before you reach out to Uber, make sure you have explored all 6 topics on the Driver App Basics page. Try checking off all of the boxes on that page to see if it clears the bug and allows you to start driving.
3) After ensuring all 6 boxes are checked, and if you still cannot continue, your next step should be to reach out to Uber. Unfortunately, there is no action that Stride can take for you to proceed. However, we're currently communicating with them and trying our best to keep a pulse on the situation and will keep this FAQ updated.
If you have any other questions, please don't hesitate to write in at firstname.lastname@example.org.