If you answer the identity verification questions incorrectly, you'll need to call Stride's Member Experience team in order to verify your identity. This call will only take about 5 minutes!
How to verify your ID with Stride
You'll need to take a picture of a personal document, such as your driver's license, and upload it on your Stride app or on the web browser where prompted to do so. Once your identity has been verified, be sure to click "I've verified my ID with Stride". See the image below!