Step 1: Check your email inbox for payment information from Stride.
When you submit your health insurance application, we immediately send you a custom email with information about your new insurance company and any next steps.
For many users, you may be able to re-generate a payment link on your dashboard by clicking here -> payment link
- Note, this link will not work for members in California, Washington, or other states with state based exchanges.
If you applied in California and you provided your billing information when you applied, we were likely able to make your first payment on your behalf. Check your email to see if your information went through successfully!
Step 2: If Stride did not make a payment to your insurance company on your behalf, you need to pay online or over the phone.
- If you live in California, click here to find payment information for your insurance company
- If you live in Washington, click here to find payment information for your insurance company
- If you live outside of CA and WA, click here to find payment information for your insurance company or click here to see if you can pay via your Stride dashboard -> payment link
If we don't have your carrier's information, you can find their customer service contact information online on your carrier's website!
Step 3: Set up automatic payments so you don't lose your coverage!
Contact your insurance company to set up automatic monthly premium payments. If you miss payments for over 60 days, your insurance company can terminate your coverage.
If you have not set up recurring payments with your insurance company, give them a call or login to your carrier member portal:
- If you live in California, click here for carrier contact info and portal links
- If you live in Washington, click here for carrier contact info and portal links
- If you live outside of CA and WA, click here for carrier contact info and portal links
Will Stride charge me?
Stride will never, ever charge you directly. We will either send your payment information along to your insurance company so they can withdraw payment or you will need to do so yourself.