Why is my app not tracking mileage correctly?

Oh no! It sounds like you may need to turn on location permissions for Stride Drive.

If you navigate to the Settings app of your phone, you can enable location permissions for Stride Drive. Make sure GPS is turned on for your phone as well!

Still not working? Email us at drive@stridehealth.com with the following details and we can get your app up and running again:

- The email address attached to your Stride Drive account

- A brief description of the problem you’re seeing

- The dates and times of some drives that were not recorded correctly

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